American Decorating Center

Privacy Policy

Read Our Privacy Policy Below

The following Privacy Policy describes American Decorating Center’s (“we,” “us,” or “our”) privacy practices. This Policy explains how we collect, use, and disclose your personal information when you interact with us through our retail store – applications that run on mobile devices and tablets, and websites, including (collectively, the “Services”). By visiting our Services, or otherwise providing your personal information to us, you consent to the information practices described in this Policy.


Generally, we collect the following categories of personal information:


We use your personal information to:

  • Contact information (e.g., name, alias, phone number, email address, personal identifiers, online identifiers, account name, and other similar identifiers possibly including federal tax identification number)
  • Billing/shipping information (e.g., credit/debit card number, bank account number, or other financial information, shipping or home address, signature, and other information required to process or deliver your purchases)
  • Commercial information(e.g., products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies, product wish-lists, hobbies, likes and dislikes relating to our products).
  • Demographic information (e.g., age and date of birth, sex, gender)
  • Internet or other electronic network activity information (including Internet or other similar activity, browsing history, search history, IP address, and information regarding your interactions with our website, applications, or advertisements)
  • Geolocation data (inferred from your IP address or mobile device location)
  • Audiovisual information (e.g., call recordings when you call our customer service numbers, CCTV footage in our stores)
  • Inferences about your preferences, predispositions, behavior, and attitudes


We collect your personal information through various means, including when you directly provide information to us and when we automatically collect information about you through your use of our Services. In some instances, you may be able to choose what information to provide, but sometimes we require certain information from you to use features of the website or apps.

Information You Provide Directly

While shopping or otherwise using our Services, we may ask that you provide certain information about yourself. For example, we request personal information purchase products or services, schedule delivery or installation, join a frequent buyer program, participate in a sweepstakes, promotion or survey, contact American Decorating Center with a question or concern, submit a review, or participate in other activities we offer through the Services.

Information We Collect from Others

Our service providers may collect personal information on our behalf in the course of providing their services to us. We also may obtain your personal information from our parent, subsidiary, and sister companies. In some circumstances, we obtain personal information about you from business partners, resellers, data brokers, and other third parties, some of which may sell the information to us. To understand your rights and choices regarding personal information collected by other companies, please consult the privacy policies of the businesses that you interact with.

Some features of our Services may allow your friends and family to share your personal information with us. For example, when someone shares a product with you through the Service or ships a product to you, they may provide us with contact information, commercial information, and other information in order to do so.

Information We Collect Automatically

In addition to information you provide to us, we and our agents, vendors, and consultants (collectively “service providers”) collect information automatically when you use our Services. Examples of the types of personal information that may be collected automatically include:

  • Fulfill and process requests for products, services or information
  • Communicate with you
  • Provide customer service
  • Administer sweepstakes or promotions
  • Offer new products and services
  • Engage in marketing and advertising our products and services
  • Measure and improve the effectiveness of our Services, marketing, and advertising
  • Tailor our online or in-store offerings to your preferences
  • Administer surveys
  • Send marketing communications from us or third parties in which we feel you may be interested in
  • Protect against and prevent fraud and unauthorized transactions
  • Enforce agreements and legal requirements
  • Alert you about product issues
  • For other legally permissible purposes.

Cookies and other Technologies

We use cookies and other tracking technologies (such as pixels/web beacons) to collect and store information about your interactions with our website, including information about your browsing behavior. Our website also supports third-party cookies placed by our service providers, affiliates, and advertising partners.

Cookies are small files that a website transfers to your device through a web browser that enable the site’s or a third party’s systems to recognize your device and capture and remember certain information. Web beacons (also known as tracking pixels) are tiny graphics embedded invisibly on a webpage or in an email that may be used to deliver or communicate with cookies, to count users who have visited certain pages, and to understand usage patterns. In general, our website uses cookies and other tracking technologies as follows:

  • IP address
  • Browser type and language, operating system, access time, duration of visit, and referring website address
  • The pages you view within our website and other actions you take while visiting us
  • The pages you view immediately before and after you access our website
  • Information related to whether you open an email or click on a link in an email we sent
  • Information from a referring source (a third-party website, blog, social media site, etc.)
  • Information from content you post or share publicly on discussion forums, review sites, social media pages, or other areas of the internet
  • Usage data collected when you download or use our apps

Cookies vary in how long they last. “Session cookies” terminate shortly after you terminate your internet session. “Persistent cookies” are stored on your device until a set expiration date. We use both session cookies and persistent cookies on our website.

Cookies allow us to know what item(s) you have placed in your shopping cart even if you decide to leave the site and return at a later time to finish shopping.

If you do not want to have cookies placed on your device, you should set your browser to refuse cookies before accessing our website. Please review your browser’s Help menu for instructions, or visit for more information. Please note that, if you disable all cookies, some features of our website may not function properly.

Third Party Advertising Service Providers

We may share your personal information with third-party companies for advertising purposes, including to serve advertisements across the Internet, track your activity and interests over time on our Services and on third party websites and mobile applications; and to identify the different device(s) you use to access our Services. These third-party companies may collect your personal information automatically when you use our Services using the technologies outlined above (see “Cookies and Other Technologies”). These third-party companies also may possess or obtain information about you from your interactions directly with the third-party companies, with other websites, mobile applications, or companies that they work with, or from your interactions with advertisements the third-party companies display to you.

You can manage third-party advertising preferences for some of the third parties we work with to serve advertising across the Internet by utilizing the choices at Additional options for opting-out of interest-based advertising can be found at To learn about the data Google Ad Services collects or to opt out, please visit Pinterest users may also opt out of online behavioral advertising through their Pinterest personalization settings.


Our Services use analytics technology, including Google Analytics, to understand how users interact with the Services, improve our web experience, and better market our products. These analytics services use cookies and other tracking technologies to collect information about how you use the Services. Personal information collected by these analytics services (e.g., your IP address and other usage information) may be transmitted to and stored by these service providers on servers in the U.S. (or elsewhere).

You may exercise choices regarding the use of cookies from Google Analytics by going to or downloading the Google Analytics Opt-out Browser Add-on.

We use service providers to help us analyze website visitors’ online activity on our Services through session replay technologies to help us understand and analyze how visitors use our Services, and to improve the Services. These technologies may collect the following types of information, among others: IP address; device type (unique device identifiers); browser information; geographic location; and preferred language. Our use of these services may involve the disclosure of information about website visitors.

Do Not Track

Do Not Track (“DNT”) is a privacy preference signal that users can set in some web browsers, allowing users to opt out of tracking by websites and online services. Currently, our website does not respond to DNT mechanisms.

HOW DOES American Decorating Center SHARE MY INFORMATION?

We share the categories of personal information we collect as follows:

  • To optimize the functionality of our website, including by personalizing content for you, greeting you by name, pre-filling forms for you, and remembering your preferences (e.g., your choice of language or location)
  • For analytics purposes—for example, to help us understand how our website is used, to see what products most interest you, and determine how best to market our products to you. More information on website analytics is provided below.
  • For purposes of ad targeting and marketing. These cookies collect information about your browsing behavior on our website in order to show you relevant advertising when you visit other websites or use social media.
  • To determine if our email messages have been opened and acted upon.
  • To obtain information about your interactions with our online advertisements, such as whether you clicked on an ad and the website where you may have seen the ad.
  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, including affiliate or business partners. The opt-in is not transferable to another party involved in the process.

Social Features and Our Services

Certain functionalities on our services permit interactions that you initiate between our services and certain third-party services, such as third-party social networks (“Social Features”). Examples of Social Features include: enabling you to send content such as contacts and photos between our services and a third-party service; “liking” or “sharing” our content; logging into our services using your third-party service account; and otherwise connecting our services to a third-party service (e.g., to pull or push information to or from our services). If you use Social Features, information you post or provide access to may be publicly displayed on our services or by the third-party service that you use. Similarly, if you post information on a third-party service that references us (e.g., by using a hashtag associated with us or our affiliates in a tweet or status update), your post may be used on or in connection with our services or otherwise by us and/or our affiliates. Also, both we and the third party may have access to certain information about you and your use of our services and any third-party service.


If your information is currently being used to send you marketing communications, you can opt-out at any time. All marketing email and direct mail communications from American Decorating Center, such as hot deals or special offers, tell you how to stop receiving them.

To opt-out of receiving marketing communications from American Decorating Center and/or third-party marketers: Follow directions on a marketing email or direct mail communication; send an email with your request with your current contact information to:

American Decorating Center
Attn: Marketing Privacy Manager 20051 Riverside Commons Plaza,
Unit 124, Ashburn VA 20147 If you send an email or letter request, please be sure to include your full name, address, phone number and email address and indicate specifically what type of marketing communications you wish to stop receiving. This will ensure we identify you correctly in our systems and accurately process your opt-out request.

Please note that if you opt out of marketing communications, you may still receive business-related communications such as order confirmations, product recall information or other administrative communications.


You have the choice to opt-in to receiving text messages and alerts on the mobile phone number(s) you share with us. You do not have to opt-in to text messages and alerts to use and enjoy our products or services. If you opt-in, standard text messaging charges may apply. You may choose to opt-out from our text messages and alerts at any time. To directly opt-out, send us a text message from your mobile phone with the word STOP, STOP ALL, END, QUIT, CANCEL or UNSUBSCRIBE, and we will unsubscribe you from text communications.


This Privacy Policy may be updated and revised from time to time without notice, and we will post the updated policy with the effective date of the change. Personal Information we collect is subject to the Privacy Policy in effect at the time of collection. You should check this Policy periodically to review any changes.


If you have any questions or comments about this Privacy Policy or would like to contact us for any reason, you can do the following: email or call 703-444-1177

Skip to content